KIDSJAN SUPPORT
Find answers to common questions or get in touch with the Kidsjan team.
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Kidsjan is a book discovery platform for families, teachers, and curious young minds. Explore Kidsjan’s own books alongside approved independent-author listings.
No. Kidsjan helps you discover books. Purchases, payments, availability, delivery, and returns are handled by the external retailer you choose.
Open a book’s page and look for Where to Buy. Choose an available link to Amazon, another bookstore, or an author’s website. Each retailer sets its own prices and terms.
Visit Shop All Books and use the age filter. You can combine it with search and categories, and check the recommended age range on each book’s page.
Contact the bookstore or author website where you placed the order. That retailer handles your purchase, delivery, refunds, and returns under its own policies. Kidsjan cannot access your retailer account, change an order, or process a refund. Keep order and payment details with the retailer; use Kidsjan Support for questions about our catalog or listings.
Use Submit Your Book to share your book details, cover, age range, and at least one genuine external purchase link. Every submission is reviewed manually before it can appear in the catalog.
Submit your book ↗Yes. Submission is free. Approved independent-author books receive a 60-day free listing, starting when Kidsjan first publishes the listing.
Submit your book ↗Every book is reviewed manually. Kidsjan does not promise a review timeline. The team may contact you by email if corrections or more information are needed.
After approval, Kidsjan can publish your listing in the catalog with its own book page and reviewed retailer links. Your free period starts at first publication, not submission or approval. Inclusion does not guarantee sales or traffic.
The free listing lasts 60 days from the listing’s first publication. An unpaid listing becomes inactive when that period expires; its administrative record is retained.
Optional renewal costs $20 per book per year or $3 per book per month. Arrangements are handled by email and payments are verified manually. There is no website checkout or automatic subscription.
No. Renewal is optional. There are no automatic subscriptions or charges. If you choose not to renew, the listing becomes inactive at expiration.
Yes. Amazon is optional. You can provide links to Barnes & Noble, Apple Books, Google Play Books, Kobo, Bookshop.org, independent bookstores, or an author’s purchase page. At least one legitimate external purchase link is required.
Submit your book ↗Yes. Use the contact form below, choose Existing Book Listing, and include the book title or listing link and the changes you want reviewed. Updates require manual review.
Yes. Use the contact form below with the book title or listing link and your removal request. Kidsjan reviews requests manually and may need to confirm your authority. Administrative records may be retained as explained in the Privacy Policy.
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Still have a question? Tell us what’s on your mind. Your message goes to our private support inbox for the team to review.